Software Evaluation for Resource Management Capabilities

Client: Global Services Company

Industry: Energy & Utilities

Problem:

Resource directors from a Fortune 50 company required a more efficient and streamlined method to manage their global resource personnel effectively. We engaged closely with their team and took the lead in evaluating various software solutions designed to address their specific needs. The goal was to identify a platform that would facilitate the easy identification, assignment, and dispatch of global field resources to job sites, all based on a carefully defined set of operational parameters.

Solution:

Our team of experts thoroughly leveraged extensive industry research and hands-on practical experience to carefully analyze potential solutions for a field resource management software. We examined every critical aspect of the software, including system usability, core features, overall stability, performance efficiency, and scalability for future growth. Additionally, we conducted in-depth interviews with current customers utilizing these solutions to gather valuable real-time feedback and insights into their user experiences. Through this detailed analysis and comprehensive research process, we confidently recommended a best-in-class solution to our client, which they continue to rely on and actively use well beyond the original scope of our services.